DOCUMENTS REQUIRED

You will need a valid Passport to enter in the country. Italy require that your passport is valid for at least six months from your date of entry. It is always wise to have contact information for Embassies and Consulates for the countries you plan to visit. A complete listing of embassies can be found at http://www.usembassy.gov/. No refund will be considered valid to those in possession of a non-original or expired document.

ADVANCES AND SALE

When you book a tour, a 25% deposit and insurance is requested ( the payments will be accepted in the form of money order or credit card ). Sold must be paid, at least 30 days before departure. Travel documents will be delivered only after sold payment. PLEASE NOTE: for those who book online, only one credit card payment is required

TRAVEL INSURANCE

Please be informed that flights are not included in our travel packages. Therefore, transportation to Italy must be arranged independently. Consequently, no insurance coverage is provided by us for flight cancellations, delays, or loss/damage of personal baggage during the transit. Clients are advised to seek assistance directly from the airline or the respective agency they have engaged with. 

Duomo Viaggi & Turismo has stipulated a travel insurance with AXA insurance (policy No. 28436) providing assistance for medical expenses in travel. The maximum rates for medical travel expenses are: Italy € 1,000 / Europe € 50,000 / Rest of the world including the Russian Federation € 50,000. Duomo Viaggi & Turismo has also a protection in the event of insolvency of the organizer with Fondo Vacanze Felici. For more information, visit www.duomoviaggi.it

CANCELLATION POLICY

Applied percentages:

– 10% penalty on the individual participation fee from the registration up to 45 working days ** before departure;

– 30% penalty on the individual participation fee from 44 to 30 working days ** before departure;

– 50% penalty on the individual participation fee from 29 to 20 working days ** before departure;

– 75% penalty on the individual participation fee from 19 to 15 working days ** before departure;

– 100% penalty on the individual participation fee from 14 working days ** before departure.

Penalty of 100% of the individual participation fee is also up to traveler who can’t undertake the journey for an irregularity of expected personal expatriation documents and also for the traveler who decides to interrupt the journey or stay already undertaken.

VARIOUS

CLOTHING: we recommend a clothing according to the season of travel, comfortable shoes for daily visits, a sunglasses and a small umbrella.

HEALTH STANDARDS: we recommend to get yourself some essential medicines. A person who has ongoing therapies with medicines brings sufficient quantities for the duration of the tour